Privacy Policy & Cookies

Thank you for visiting our website and using our services. Your safety is important to us and we are committed to protecting and respecting your privacy.

 

This policy (‘the policy’), (together with our Terms and Conditions and any other documents referred to on it) details the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

 

Please read the following Privacy Policy carefully to understand our views and practices regarding your personal data and how we treat it. By continuing to use our website and services, you confirm that you have read and understood this Privacy Policy in its entirety. By reading the policy, we hope you feel confident that we (‘Somerset Slings’) work hard to protect your privacy. Please contact us if you have any further questions regarding your personal data.

About us

 

Somerset Slings- Providing Hire, sales, library, sling walks, consultations and workshops.

 

Registered address

 

1 Your Mews

Shepton Mallet

Somerset

BA4 5GX

 

1. Information we may collect from you

 

We may collect and process the following personal data about you:

 

  • Information you voluntarily provide to us: Information that you provide by creating an account on our site, filling in forms or sending us emails or live chat.

  • Business information: We may process your personal data when you conduct business with is ( whether through our site or otherwise) as a customer, prospective customer, or as a vender, supplier, consultant, professional advisor or other third party. For example we ,ay collect your business contact information, financial information (if needed to take payment or fulfil contractual obligations) and other related information about our contracts and business relationship.

  • Correspondance: If you contact us, we may keep a record of that correspondence

  • Information collected automatically: we may collect information about your computer and log certain information about your activity on our site , including where available, your IP address, operating system, browser type, URL clickstream to, through and from our site, access times, pages views, resources accessed, software and hardware capabilities and language settings, for system administration, to understand how you use our site, troubleshoot problems, maintain security and to general improve our services.

  • Surveys: We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

We will also collect personal data that you provide to us in the course of using our products and services. Examples are, but not limited to:

Name, Address, Email address, phone number, age of children, carrier hired/bought, information about transactions, credit and debts. Consultations, sling meets and workshops attended. We do not store any sensitive personal data about you that is irrelevant to the services we provide.

 

2. Why do we collect this data

 

We collect data required for completing a transaction, hire or providing a consultation or carrying related advice, and we are required by our insurers (Wellbeing Insurance) to keep Client Records and by HMRC to keep transaction details for accounting purposes, for a period of 6 years. After this the data will be securely destroyed.

 

When you book an appointment with us, we collect your data to be able to send you reminders of your upcoming slot and where to come, as well as follow-up information pertaining to your time with us.

 

When you hire a carrier, we collect your information to be able to send you follow up information by email about the carrier you have hired and how to use it. We also send emails to remind you when it is due back and inviting you to arrange to return or renew. If you do not respond to your emails, we will contact you by telephone or by letter, only to arrange the return of the carrier.

 

We do not currently send marketing emails, if this changes in the future. This will be an opt-in and we will collect and use your information to send you updates, offers, products and services provided by us. You will opt out of this at anytime by selecting unsubscribe in the emails from us.

 

3. Cookies

 

We may obtain information about your general usage of our site using a cookie file. A cookie is a small file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computers hard drive. They help us to improve our site and to deliver a better and more personalised service. 

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. You can find information on popular browsers and how to adjust your cookie preferences at the following websites

 

Microsoft internet explorer: http:www.microsoft.com/info/cookies.htm

 

Mozilla Firefox: http://www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html

 

Apple Safari: Blocks cookies by default and accepts cookies only from your current domain. To change, click safari, Preferences, Security and choose your preference.

 

About Cookies Website: https://www.aboutcookies.org

 

 

4. Information sharing and disclosure

 

We use some third party consultants, vendors and other service providers to assist us in providing our website and services. The services we use along with why we use them are listed below

 

YAHOO https://legal.yahoo.com/us/en/yahoo/privacy/index.html

We use Yahoo email service for contact regarding your hires and consultations and any other communication

 

YOUTUBE https://policies.google.com/privacy

We use YouTube for educational and demonstrative videos.

 

INSTAGRAM https://help.instagram.com/519522125107875

We use instagram to promote and raise awarenesss of our services and babywearing. We will always ask permission before sharing any pictures of you and your family.

 

PAYPAL https://www.paypal.com/en/webapps/mpp/ua/privacy-full

Paypal is a payment provider we use

 

SQUAREUP https://squareup.com/gb/en/legal/general/privacy

Squareup is a payment provider we use

 

WIX https://www.wix.com/about/privacy

Is our website provider

 

GOOGLE ANALYTICS https://policies.google.com/privacy?hl=en

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the website. This data is shared with other Google services. Google may use the collected data to personalise the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

 

 

FACEBOOK https://www.facebook.com/about/privacy/update

We use instagram to promote and raise awarenesss of our services and babywearing. We will always ask permission before sharing any pictures of you and your family.

 

 

ZOOM https://explore.zoom.us/docs/en-us/privacy.html

We may use zoom, only with your signed agreement and acceptance of both ours and Zooms privacy policy, to conduct online consultations. We will not record or knowingly share any of the content without your consent. Confidential and single use unique meeting number and password will be used.

 

5. Your rights

 

You have the right to access the personal data we hold about you, or to seek the correction amendment or deletion of your personal data. To make such a request, you may contact us at somersetslings@yahoo.com or at the mailing address in the About us section above.

 

6. Links to other websites

 

We cannot be held responsible for the protection and privacy of any information which you provide whilst visiting any other websites or resources that you have accessed via a link given by us to you either on this website or by any means. Those sites are not governed by this policy. We are not responsible for the safety of these links so you should exercise caution and look at the privacy statement applicable to the website in question. 

 

7. Changes to our privacy policy

 

Any changes we make to our privacy policy in the future will be posted on this page and you are advised to review this policy periodically.

 

Information about General Data Protection Regulation (GDPR) compliance can be found on the Information Commissioners Office website. https://ico.org.uk/for-the-public/

 

Effective date: 19/10/2021